Privacy Policy

Effective Date: October 9, 2026

1. Who We Are

Tenure, available at owntenure.ca and owntenure.com(the “Platform”), is operated by Media Technology Consulting Group Inc. (mediaTCgroup.com), a corporation incorporated in Ontario, Canada (“we”, “us”, “our”).

We are subject to the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private-sector privacy law. For international users, we operate in alignment with GDPR principles: you have the right to access, correct, export, and delete your personal information regardless of where you live.

Questions about this policy or our privacy practices can be sent to our privacy contact at privacy@mediaTCgroup.com.

2. Information We Collect

Account Information

When you create an account we collect your email address and, if you sign in with Google, the name and email address associated with your Google account. We do not receive or store your Google password.

Career Content You Provide

The Platform exists to work on the career material you choose to put into it: resume content, work-history bullets, job descriptions you paste in, engagement and tool records, and the outputs generated in your sessions (resumes, cover letters, interview preparation, audit certificates). This content belongs to you and is stored in your account so the Platform can serve it back to you.

Payment Information

Payments are processed by Stripe. Your card number never touches our servers — we store only what is needed to manage your subscription (plan, status, and billing period).

Technical & Operational Data

We collect the minimum operational data required to run the service: authentication session data, access-state and usage counts (for example, how many AI-powered runs you have used in a billing period), and standard server logs. The only analytics collected are what is strictly necessary to operate the service.

3. How We Use Your Information

We use your information to provide and operate the Platform, generate the outputs you request, manage your subscription and billing, respond to support requests, keep the Platform secure, and meet our legal obligations. We do not use your information for any purpose beyond operating the service you signed up for.

4. AI Processing — and What Never Happens to Your Data

When you run an AI-powered feature, the relevant content from your account is sent to our AI provider (Anthropic) solely to produce the output you requested, and the result is returned to your account.

Your data is never used to train AI models or large language models of any kind — not Anthropic’s, not ours, not any third party’s. This is a non-negotiable commitment of the Platform, not a setting that can be toggled.

We do not sell your personal information and we do not share it with advertisers. Tenure hosts no third-party ads and no ad networks; this is a locked platform principle. The only measurement on the site is the LinkedIn Insight Tag, which loads only if you accept it in the privacy banner and is used solely to understand how people find Tenure and whether our advertising is working. We also keep a note of the link that first brought you to Tenure and the one that brought you here most recently (the campaign tags in the address and the referring site) and attach them to your account if you sign up, so we know which of our ads people actually came from.

5. Cookies

Tenure uses essential cookies, the ones required to keep you signed in and to enforce access controls on protected pages. A first-party cookie also remembers, for up to 30 days, which link first brought you here and which one brought you here most recently; it holds no identifier and is read only by Tenure. If you accept measurement in the privacy banner, a LinkedIn Insight Tag also runs; decline it (or say nothing) and the tag never loads, and the site works exactly the same. You can change your choice at any time through the Privacy choices link in the footer. Some preferences (such as display settings) are stored locally in your browser and never leave your device.

6. Service Providers

We share data only with the service providers necessary to operate the Platform, and only to the extent required for each to do its job:

  • Supabase — database hosting and authentication (PostgreSQL, hosted in Canada)
  • Vercel — application hosting and delivery
  • Stripe — payment processing
  • Anthropic — AI processing of the content you submit for generation (no training use)
  • Google — optional sign-in (OAuth), only if you choose it
  • Resend — transactional email (for example, welcome and account emails)

We may also disclose information where required by law, such as in response to a valid legal order from a Canadian authority.

7. Data Residency & Security

Your data is stored in a Supabase PostgreSQL database hosted in Canada (Central region). We selected Canadian data residency intentionally, consistent with operating under Canadian privacy law.

Data is protected with row-level security — your data is accessible only when you are authenticated, and no other user of the Platform can access your sessions, outputs, or career history. All data is transmitted over HTTPS, and access controls are enforced on every protected route.

8. Retention

We retain your information for as long as your account is active. When you ask us to delete your account, your personal information and career content are erased. Some records outlast the deletion: our daily database backups hold a copy for up to seven days before it ages out; Stripe, our payment processor, keeps its own record of any payment you made; and we keep records the law requires, such as billing records retained for tax purposes.

9. Your Rights

Under PIPEDA, and as a commitment of the platform, you can:

  • Access your personal information and ask how it has been used or disclosed
  • Correct inaccurate or incomplete information
  • Export your data on request; we export it by hand and send it to you
  • Delete your account on request; we delete it by hand, and section 8 lists the records that outlast a deletion
  • Withdraw consent to our handling of your information, subject to legal and contractual restrictions, by closing your account

To exercise any of these rights, contact info@mediaTCgroup.com or privacy@mediaTCgroup.com. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.

10. Children

The Platform is a professional career tool and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

If we make material changes to this policy, we will post the updated version on this page with a new effective date. Continued use of the Platform after an update constitutes acceptance of the revised policy.

12. Contact

Media Technology Consulting Group Inc.
Ontario, Canada
Privacy contact: privacy@mediaTCgroup.com
General: info@mediaTCgroup.com

See also our Terms of Use.